
HLTINFCOV001 Infection Control
To have the skills and knowledge required to follow organisational infection prevention and control procedures Course code: HLTINFCOV001 Course durati...

Food Safety Supervisors (FSS)
Food Safety Supervisor Course As an approved training provider of the NSW Food Authority, the Food Safety Supervisor course has been established to he...

SIR30216 Certificate III in Retail
This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retai...

SIR20216 Certificate II in Retail Services
This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail o...
Retail Training Qualifications
ATS provide retail training covering aspects of retail from point-of-sale handling procedures, interacting with customers, organising and maintaining work areas, to sales skills, creative merchandising and team leadership skills.
Click on the links to the right to access information specific to each individual qualification.
ATS offer full retail training for businesses, stores and franchises as programs developed for business, and training for individuals seeking a qualification to enter or further their retails career.
If you have any questions about retail training – for yourself, or your team –ask ATS.
Retail Point of Sale
The point of sale (POS) is where customers pay for purchases.
There are different POS software and systems available to different businesses. That means different stores can use different types of point of sale equipment depending on their needs. In general the system used will be dependent on the size and scope of the store.
Retail Training can cover aspects of POS handling including the operation of equipment, how to perform transactions, complete sales and package goods.
Efficient point of sale handling procedures are critical in retail.
If you have any questions about point of sale handling procedures and the most appropriate training – for yourself, or your team –ask ATS.
Interacting With Customers
There are great retailers who find interacting with customer is simply second nature. What many retailers fail to realise though is that there are specific skills involved in successful interactions with customers. These skills can be learned.
In no industry is the success of the business as dependent on customer interaction as it is in retail. That is why it is a key component in retail training programs.
If you have any questions about retail training specifically focused on interacting with customers – for yourself, or your team –ask ATS.
Retail Management
Retail management can include every aspect of retail from store presentation and organisation to team leadership.
As the pressures on the retail sector increase with more people going online it is ever more critical to offer enticing retail environments with impeccable service. Skills retail staff can elicit a sale from customers when they are in store, even if their initial intention was to try and then buy online.
Retail training to maximise retail sales is essential in Australia’s current retail climate.

Have an Question? Call us on 1800 287 960 or complete the enquiry form below.
Featured Courses
Upcoming Courses
- TLI41318 Certificate IV in Transport and Logistics (Road Transport – Heavy Vehicle Driving Instruction) | Call for future dates
- Bluecard Training | Courses held fortnightly
- TLID2004/TLIA1001 Load & Unload Goods/Cargo & Secure Cargo | Call for future dates
- Chain of Responsibility (TLIF0009, TLIF00014) | Call for future dates
- Fatigue Management (TLIF0005, TLIF0006, TLIF0007) | Call for future dates