This is a NSW Department of Education initiative, focusing on the areas that are currently in lockdown. You can complete the training online.
This course will provide you with the skills and knowledge required to deal with unpredictable problems
- analyse and document interactions with co-workers
- develop and implement plans for responding to emotional expressions
- apply techniques that promote flexibility in interactions with others and show consideration for the emotions of others.
- Develop self-awareness, self-management, social awareness, and relationship management skills
Delivery mode: Online
After successful completion of this course you will receive a Statement of Attainment for the unit of competency: BSBPEF502 – Develop and use emotional intelligence
Training is available for new staff who meet the eligibility criteria and existing staff who are at risk of unemployment and require retraining in order to secure ongoing employment.
If an employer is interested in recruiting new people for their workforce or wanting to upskill their existing workforce they may be eligible for fee-free training through NSW JobTrainer/Skilling for Recovery.
People undertaking training must meet the Smart and Skilled eligibility criteria and fit into at least one of the categories below:
- If you’re unable to work due to public health orders or on JobSaver, and therefore at risk of unemployment, then you are eligible.
- a young person aged 16-24 at the commencement of training, regardless of employment status, including Year 12 school leavers
- Commonwealth Government welfare benefit recipients
- an unemployed person
- an employed person who is expected to become unemployed (e.g. companies in declining industries, people whose employment is conditional on immediately undertaking work relevant training, workers who have been stood down or furloughed).
Eligible participants will also need to be:
- living in NSW or working in NSW
- be an Australian or New Zealand citizen, permanent resident or humanitarian visa holder
- no longer at school.
Contact ATS at 1800 287 960 or see the Brochure for more information.